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Customer Service Resume  - Examples & Guide
If you're going to people — even supposed resume experts — looking for how to tell if your resume is good, beware of anyone who looks at it quickly and gives you their opinion without asking you questions, unless they know both you and the job you want inside and out. Especially be cautious if, after a brief glance, their feedback is simply "It's great! I decided to write this because people often contact me asking me to look at their resume and offer quick feedback, without knowing what quality feedback entails. No one can give you a truly good answer without first knowing some basic things — and that takes more than just a quick glance at your resume's format and words. Any person you ask to review your resume needs to be able to give you feedback based on whether your resume actually presents YOU in a way that is a strong match to the job you're applying for , or at least one that is representative of jobs you really want.
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You keep customers satisfied by providing solutions to their concerns. This involves highlighting your most notable skills and experiences. Looks great, right?!
A call center representative may perform a variety of duties in customer service and sales. On the customer service side, call center representatives listen to complaints and answer questions. When it comes to sales, call center representatives do cold calling and accept calls from people who want to purchase the product or service.